Shipping policy

Shipping Policy

Thank you for shopping with us! Below you will find information regarding our order processing and shipping times.

Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Please allow additional processing time during peak seasons or high order volumes.

Shipping Time

Estimated shipping times:

United States: 7–12 business days

Canada: 7–14 business days

United Kingdom: 7–14 business days

Australia & New Zealand: 7–14 business days

Europe: 7–15 business days

Rest of the world: 10–18 business days

Shipping times may vary depending on your location and local courier services.

Shipping Costs

Shipping costs will be calculated and displayed at checkout where applicable. Occasionally, we may offer free shipping promotions.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.

Please allow 2–5 days for tracking information to update after your order has been shipped.

Delays

While we strive to deliver orders within the estimated timeframe, shipping delays may occur due to factors beyond our control such as:

• customs processing

• carrier delays

• weather conditions

• high seasonal demand

We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us as soon as possible at:

📧 cipetlao12@gmail.com

Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please check with neighbors or your local delivery service.

If you still cannot locate your package, contact us and we will do our best to assist you.

Contact

If you have any questions regarding your order or shipping, please contact us at: